Legal notices

The site www.mahalo.be is managed and produced by the MAHALO entity managed by:

MAHALO SRL
University Street 35
4000 Liège
Belgium

registered in the commercial register under number 07 50 544 329 and with VAT number BE07 50 544 329.

E-Mail: info@mahalo.be

Hereinafter referred to as “the seller” or MAHALO

The site is hosted by Shopify.

These Legal Notices of the Website are intended for customers and Internet users visiting www.mahalo.be. They detail the intellectual property rights held by MAHALO on the products and the various elements of the Site as well as MAHALO's policy on the protection and processing of data that customers or Internet users visiting www.mahalo.be may communicate.

Disputes, applicable law and competent jurisdictions : these general terms and conditions of sale and the contractual relations between the seller and the buyer are subject to Belgian law. In the event of a dispute, only the courts of the judicial district of the seller's registered office, unless there are binding public policy provisions, shall have jurisdiction. The European Online Dispute Resolution (ODR) platform is made available by the European Commission to make online purchases safer and fairer by providing access to quality dispute resolution tools. This platform can be accessed via http://ec.europa.eu/odr .

Intellectual property

All elements present on the site www.mahalo.be are the exclusive property of MAHALO, or of the holder of the intellectual property rights concerned and are as such protected by the intellectual property code and copyright.

No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio.

Any simple or hypertext link is strictly prohibited without the express prior written consent of the seller.

Credits

Photos taken by Idrisse Hidara, Jehanne Moll, Atelier Préface or by our partner brands .

Videos produced by Caroline Poisson or by our partner brands.

Respect for privacy

Data collection

We collect, store and use your personal data only to fulfil your order or the provision of the service you have requested. This data includes: basic data such as your name, postal address, e-mail address and telephone number as well as information relating to your account, but also usage data, such as the time of your visit to our site, the browser you used and other data generated by your visit to our site. Also included is information about the contents of your shopping carts, your orders and other personal information and requests.

All personal data given by the buyer to MAHALO via the website www.mahalo.be is used for the processing, delivery and tracking of orders, for the recommendation of products and services adapted to the customer's needs, but also for internal marketing analyses.

This data is exclusively and strictly used by MAHALO and will not be transmitted to third parties, with the exception of service providers necessary to execute your order.

We transfer your data to service providers who support us in operating our website and the processes associated with it. Our service providers are strictly bound by our instructions and are contractually bound to do so. We use the services of the following service providers:

  • hosting service,
  • web analytics provider, tracking, remarketing,
  • newsletter service,
  • shipping service,
  • payment service.

These service providers are only allowed to use your data for order processing and not for other purposes. Transmission to public institutions and authorities authorized to receive information only takes place within the framework of legal information obligations.

You can also subscribe to our newsletter and choose to be informed of our news. You can unsubscribe at any time via a link provided for this purpose on each newsletter.

The Privacy Act

We undertake to comply with the provisions of the law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data.

We are the only ones who use this data, and we will not share it with anyone. By giving us your email address, you therefore do not risk being exposed to unsolicited emails.

Right of access, opposition and rectification

Under the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, you have the right to object to the processing of this personal data, to request access to this data and to request its rectification.

If you wish to exercise this right, you can contact us at the following address: MAHALO, Rue de l'Université n°35 in Liège or via info @mahalo.be

The use of cookies

In order to provide you with the most personalized and easy-to-use offer possible, the system that manages our site uses cookies.

Cookies are small files that your browser stores on your computer or mobile phone. They allow you to keep track of the sites you visit and record certain data, such as the web pages you visit, past activities on that site, etc. A cookie does not contain or collect any personal information about you: you are therefore not personally identified.

Cookies allow the site to "remember" you, either for the duration of your current visit ("session cookie") or for multiple visits ("persistent cookie"). Their main role is to allow you to use our site more efficiently and to enable certain functions on the site.

You hereby consent to the use of cookies and therefore to the collection, storage and use of usage data about you. You also consent to your data being stored in cookies beyond the duration of the session and, for example, being able to be called up again during your next visit to the website.

How can you control the receipt of cookies?

Most browsers automatically accept cookies. You can prevent cookies from being stored on your computer or mobile phone by setting your browser so that it does not accept them. You can find detailed instructions on how to change your cookie settings by consulting the "Help" section of your browser.

You can also configure your browser so that you are informed about the location of cookies. The use of cookies then becomes transparent to you. If you do not want us to recognize your computer, you can prevent the storage of cookies on your hard drive via your browser settings. You can also delete cookies already stored on your device at any time.

You will find useful information on the allaboutcookies.org information page. For more details, please consult your browser instructions.

Even if you decide to refuse cookies in general, this does not of course prevent you from still visiting our site. However, it may happen that, as a result, you cannot use all the features and services or that certain content that we offer you is not available.

MAHALO SRL

Version: March 11, 2024